Key Takeaways:
- Agentforce expands into Enterprise Quoting, helping automate opportunity creation, quote management, and sales workflows
- Enterprise Sales Management introduces reusable cart configuration templates and precision quote cloning
- Revenue Cloud for Communications improves support for multi-site, multi-subscriber, and promotion-heavy sales scenarios
- Revenue Management becomes smarter through improvements in product configuration, pricing flexibility, and transaction management
What’s Inside?
A practical, business-focused analysis of the most relevant Salesforce Summer ’26 Release updates for Communications organisations, covering:
- Agentforce for Enterprise Quoting and AI-driven sales productivity
- Enterprise Sales Management enhancements for scalable quoting processes
- Revenue Cloud improvements that better support real-world telecommunications sales scenarios
- OmniStudio modernisation and migration capabilities
- Revenue Management innovations focused on automation and governance
- Billing, orchestration, contract management, and document generation updates
- The growing role of AI across revenue operations
What You'll Gain
By downloading, you’ll gain practical insights into:
- How Salesforce is evolving Communications and Revenue Management under the Agentforce strategy
- Where organisations can reduce operational effort and improve governance
- What AI-powered capabilities may deliver the most immediate business value
Who Should Read It
This guide is tailored for senior decision-makers responsible for Communications, Revenue, and Digital Transformation initiatives in Telecommunication companies, including:
- CIOs e CTOs
- Heads of CRM, Digital, or Salesforce Programmes
- Telecommunications Business Leaders
