Vodafone is one of the largest telecommunications companies in the world, with a global presence in over 25 countries. The company’s primary goal is to provide high-quality communication and connectivity services to its customers with a wide range of services, a robust infrastructure and an advanced network, and to help in this process, Stellaxius have been partnering with Vodafone since 2008 – that’s a lot of Salesforce projects!
With the objective to improve time to quote, increase deal profitability and overall commercial efficiency, Stellaxius was challenged to integrate Oracle CPQ Big Machines with the existing Salesforce Sales Cloud solution, to support Vodafone OpCos across different countries (United Kingdom, Spain, Hungary, Ireland, Vodafone Global Enterprise) in the SME and Corporate segments (B2B).
Stellaxius participated in the programme for more than 4 years and redefined it by implementing dynamic demand processes for live markets and expanding to support larger projects. This sparked a shift from Waterfall to the Agile methodology, transforming delivery and impacting areas like environment and release management. Enabling these new processes brought profound changes to team dynamics, starting with demand management and extending its impact across the delivery spectrum, where it contributed for a much lower average of development days per year to produce similar outputs.
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