The engagement generated a platform with a layer of business support systems to enable teams to negotiate and sign agreements, as well as integrate and train distribution partners in the product portfolio, delivered in less time than expected and supporting the commercial launch within the stipulated time frame.
“We asked Stellaxius to set up Salesforce from scratch and to deliver capabilities for multiple personas. They had so much experience in doing this that they were able to advise us on a solution which could be delivered quickly and efficiently and then be scaled up as needed. The whole experience of working with Stellaxius is wonderful - every stand up, every workshop, every review. They are a trusted partner who really have your back”
Eutelsat/OneWeb is a global communications company on a mission to connect everyone, everywhere. Through a constellation of 648 satellites in Low Earth Orbit, the company aims to deliver high-speed, low-latency services for governments, businesses, and communities worldwide.
Eutelsat/OneWeb needed to meet an aggressive commercial launch in 9 months, while onboarding distribution partners and setting up the network. They were looking to build the business support systems layer to enable teams to negotiate and sign agreements, onboard and train distribution partners on the product portfolio, leading up to a strong pipeline for commercial launch. The initial Eutelsat/OneWeb team was small, only reaching its peak halfway to commercial launch, which meant the main stakeholders were busy hiring the team and resolving immediate issues, with little time to drive requirements and roadmap.
Stellaxius engagement aimed to build the Account Hub, based on Salesforce and Conga technology, supported by our experience and demonstrated ability to co-create with Eutelsat/OneWeb the roadmap to take Sales and Onboarding teams to fast-track engagement and deal-signing with the distribution partners.
Stellaxius defined the set of capabilities and roadmap for commercial launch, delivered with a full Agile methodology. Starting with a very lean delivery of vanilla Salesforce and Contract Lifecycle Management, working with other hubs to enable the integration of key account, product and deal information via MuleSoft.
As the processes and teams matured, the solution started to shape up for a successful commercial launch, benefiting from Stellaxius ability to adjust course as needed, with a tight but very flexible scope definition.
Stellaxius was instrumental in finding solutions for issues beyond the scope of the Account Hub, helping Eutelsat/OneWeb with our deep Telco expertise, for instance in the Fulfilment and Billing domains.
