Salesforce

Customer expectations are higher than ever. Nearly half of all customers (46%) desire responses to their queries within four hours, emphasising the importance of prompt and efficient case handling. Yet,...

At Stellaxius, we prioritise keeping our clients informed and ensuring our team stays current with the latest Salesforce developments. This approach allows us to create meaningful value and deliver impactful...

Starting a digital transformation in the telecom sector Telecom companies have been historically evolved and sophisticated, both on what they offer to customers, by constantly innovating and adjusting to market...

As a professional with over 13 years of experience in IT consulting for the Telecommunications industry, I am highly aware that this industry is marked by fierce competition, which leads...

The European Union (EU) is introducing the Corporate Sustainability Reporting Directive to promote greater corporate accountability on environmental and social issues. In January 2023, the CSRD was implemented, modernizing and strengthening...

If you don't already know, the era of third-party data was about to be gone, but Google had another change of mind. It turns out that Google has decided to...

The real estate industry is a dynamic and highly competitive field, where the difference between success and failure often relies on the ability to effectively manage leads, nurture prospects, and...

Staying connected with customers is as vital as ever, and with Salesforce Experience Cloud, you will be heightening your customer experience. 83% of customers expect to interact with someone immediately...

The Earth's average surface temperature has increased due to the amount of greenhouse gas (GHG) released in the atmosphere caused by human activities. While it's not yet possible to be...

According to Global Footprint Network, the world’s carbon footprint has increased by 700% since 1961. Thus, understanding the carbon footprint of our actions is crucial for implementing strategies and minimizing...