Vodafone is one of the largest telecommunications companies in the world, with a global presence in over 25 countries. The company’s primary goal is to provide high-quality communication and connectivity services to its customers with a wide range of services, a robust infrastructure and an advanced network, and to help in this process, Stellaxius have been partnering together since 2008 – that’s a lot of Salesforce projects!
Vodafone approached us with an opportunity to migrate all their local CRMs spread across 20+ countries into a single Salesforce Sales Cloud implementation. With the mission to connect people, places and things, we’ve helped them define and run processes for Support Model, Demand and Delivery Management.
Embracing the Agile methodology, the Stellaxius team embarked to enhance their partner’s Salesforce Sales Cloud Org that spanned across 20 countries and boasted a staggering user base of over 8000 users. The mission extended beyond that – Stellaxius were committed to providing a comprehensive solution with a tool built on Salesforce that would change their operations and promote collaboration via chatter & mobile for full traceability from Change Request (CR) raising until production. This had a significant impact in surfacing and delivering priority request faster than before.
We are experts in simplifying CRM, ensuring a seamless digital transformation process that fits your business needs.